Lean / Six Sigma

Lean and Six Sigma are tools that can create sustained cost reduction and improvements in efficiency and safety.  However, most health systems have used these tools with mixed results, and benefits are lost in compromises, shortcuts, and indifference.  The challenge is not in training staff to run Process Improvement projects.  Rather, the real challenge is to build a sustainable model that is backstopped and cannot weaken or regress back to old behaviors.  This creates lasting improvement, better morale, and sustained return on investment, and serves as the basis for improvement projects that continuously build from the “new normal.” 

Progressive’s approach to process improvement includes applied behavioral science techniques that ensure the gains are adopted and adapted to reach their full potential.  Our experienced team will train your staff in how to design behavioral factors into their performance improvements so that the changes stick.  Combined with standard work principles, this people-based solution encourages new behaviors and reinforces outcomes with powerful passive rewards.  Past successes include: 

• Reduced OR turn-around time 

• Increased ED throughput 

• Improved room utilization 

• Improved loading dock throughput 

• Reduced cost for equipment and sterile processing 

• Decreased hospital LOS 

• Improved hospital quality metrics 

We can quickly demonstrate how to improve the outcomes of your process improvement program.